Returns & Refunds Policy
===== RETURNS & REFUNDS POLICY =====
Wellness, Pet & Tech
We want you to love every product you purchase from us. If something isn’t right, we’re here to help.
===== 1. 30‑Day Return Window =====
You may return any item within 30 days of delivery for a full refund or exchange. No questions asked.
===== 2. Condition of Returned Items =====
Items must be in their original condition, with all accessories included. Normal inspection is fine — heavy wear or damage may affect eligibility.
===== 3. How to Start a Return =====
Email us at support@wellnesspettech.com with your order number and the reason for return. We’ll send you instructions right away.
===== 4. Refund Processing Time =====
Once your return is received and inspected, refunds are issued to your original payment method within 3–5 business days.
===== 5. Damaged or Defective Items =====
If your item arrives damaged, defective, or incorrect, contact us within 48 hours with photos. We’ll replace it or refund you immediately.
===== 6. Non‑Returnable Items =====
For hygiene and safety reasons, certain items may be non‑returnable. If applicable, this will be clearly stated on the product page.
===== 7. Late or Missing Refunds =====
If you haven’t received your refund after 5 business days, contact your bank or payment provider. If you still need help, email us anytime.